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Terms and Conditions


Below you'll find our Terms and Conditions. These always apply when you use or place an order through our website and contain important information for you as a buyer. Please read the Terms and Conditions therefore carefully. We also suggest you save or print these terms and conditions so that you can once again read at a later time.


1 Birdland International BV: located in Maarsbergen and registered with the Chamber of Commerce under registration number 1,096,079 acting under the name Birdland International BV.

2 Website: Website of Birdland International BV, available through www.macinasac.nl and all its subdomains.

3 Customer: the natural person not acting in a professional or company that enters into an agreement with Birdland International BV and / or has registered on the Website.

4 Agreement: any agreement or contract between Birdland International BV and Customer of any agreement to the Terms and Conditions are an integral part of this.

5 General Conditions: these General Terms and Conditions.

 Applicability Conditions

1 All offers, agreements and deliveries of Birdland International BV, the General Conditions apply, unless expressly agreed otherwise in writing.

2 If Customer in his order, acknowledgment or acceptance notification provisions or conditions that deviate from or not included in the General Conditions, these are for Birdland International BV binding only if and insofar explicitly accepted in writing by Birdland International BV .

3 In the event that besides these general conditions also specific product or service conditions apply, these conditions also apply, but the customer can in case of conflicting terms always rely on the applicable provision that is most favorable to him.

Prices and information

1 All on the Website and in other Birdland International BV derived materials prices quoted are inclusive of VAT and other levies imposed by the government.

2 If shipping costs are included, this will clearly time for the conclusion of the Agreement are listed. Additionally, this cost in the order process will be displayed separately.

3 The content of the website has been compiled with the greatest care. Birdland International BV can not guarantee that all information on the site at all times correct and complete. All prices and other information on the Web site and in other Birdland International BV derived materials are also subject to manifest programming and typing errors.

4 Birdland International BV can not be held responsible for (color) deviations due to monitor quality.

 Establishment Agreement

1 The Agreement is concluded at the time of acceptance of the offer by Customer Birdland International BV and the conditions thereby by Birdland International BV conditions.

2 If customer has accepted the offer electronically, Birdland International BV will immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed, the customer has the option to terminate the Agreement.

3 If it appears that the acceptance or otherwise distributed to entering into the Agreement by Customer inaccurate information Birdland International BV is entitled to only fulfill its obligation after the correct data is received.

4 Birdland International BV may notify within legal frameworks or Customer to fulfill his commitments, but also of all the facts and factors that are important to a sound conclusion of the Agreement. If Birdland International BV on the basis of this investigation, has sound reasons not to enter into the agreement, he is lawfully entitled to refuse an order or request or to implement special conditions, such as linking payment.

5 Birdland International BV has the right to refuse orders from customers acting in the exercise of their profession or business.


1 To make the best use of the Website, the Customer can register via the registration / account sign-in option on the Website.

2 During the registration process, Customer chooses a username and password with which he can log in after registering on the Website. Customer is responsible for choosing a sufficiently reliable password.

3 Customer must have credentials are user name and password strictly confidential. Birdland International BV is not liable for abuse of login data and should always assume that a customer who registers on the website is actually the Customer. All of which is done through the account of the Customer, under the responsibility and risk of the Customer.

4 If the Customer knows or suspects that his credentials have come into unauthorized hands, he shall as soon as possible to change their password and / or Birdland International BV to notify them so Birdland International BV can take appropriate action.

 Implementing Agreement

1 Once the order by Birdland International BV is received, Birdland International BV will send the products in accordance with the provisions of paragraph 3 of this Article asked as soon as possible.

2 Birdland International BV is entitled to engage third parties to perform the obligations under the Agreement.

3 The Website clearly time for the conclusion of the Agreement set out how delivery will take place and in what time will be delivered the goods. If no delivery date has been agreed or is listed, products will be delivered in any case within 30 days.

4 If Birdland International BV can not deliver the goods within the agreed term, it shall notify Customer thereof. Customer may then agree on a new delivery date or he will have the opportunity to terminate the Agreement without charge.

5 Birdland International BV encourages Customer to inspect the products and to report any defects promptly, preferably in writing or by e-mail. See further the article on guarantees and conformity.

6 Once the deliverables are delivered at the delivery address, the risk, as regards these products to Customer. If expressly agreed otherwise, the risk is already on Customer. If Customer decides to pick up the products, the risk is about the transfer of the products.

7 Birdland International BV is entitled to deliver a similar product of similar quality to the product ordered when the ordered is no longer available. Customer is entitled to terminate the agreement free of charge and return the product without charge.

 Right of withdrawal

1 Customer is entitled Agreement with Birdland International BV closed remotely within 14 calendar days of receipt of the product, without giving reasons, to cancel free of charge. The period begins on the day after the customer, or a pre-designated by third party other than the carrier has received the product, or:

in the same order as Customer has ordered several products: the day on which Customer or a third party designated by him, has received the final product.
if the supply of a product consists of multiple lots or pieces, the day on which Customer or a third party designated by him, received the last shipment of the final part;
the contract is for regular delivery of goods during a certain period, the day on which Customer or a third party designated by him, the first product has received.
2 Birdland International BV bears the costs for the return, send it back for Customer therefore free of charge. Any fees paid by Customer for shipping and payment of the product to Customer will in return the entire order will be refunded to Customer.

3 Within the withdrawal period provided for in paragraph 1 Customer shall handle the product and packaging. Client will just open the package and use the product only to the extent that this is necessary in order to ascertain the nature, characteristics, and performance of products. The assumption is that these inspections should not go further than the Customer in a physical store would.

4 Customer shall only be liable for diminished value of the product that is the result of a way of dealing with the product beyond permitted in the preceding paragraph.

5 Customer may terminate the Agreement in accordance with paragraph 1 of sending the period prescribed in this Article by the model withdrawal form (digital) to Birdland International BV, or to make any other unequivocal manner Birdland International BV known that he renounces the purchase . Birdland International BV confirms in case of a digital report the receipt of such notification. After dissolution customer 14 days to return the product. It is also possible to send the product back immediately within the cooling-off period stipulated in paragraph 1 of this Article, provided that the model withdrawal form or any other unequivocal withdrawal statement is enclosed.

Products can be returned to:

Birdland International BV

Ambachtsweg 14

3953BZ Maarsbergen

6 Already by Customer (forward) payments will as soon as possible but no later be repaid to the Customer in the same manner as the customer has paid for the order within 14 days after termination of the Agreement. If Customer has opted for a more expensive method of delivery than the cheapest standard delivery, Birdland International BV does not have to repay the additional costs for the more expensive method.

Unless Birdland International BV offers the product itself to collect, Birdland International BV may postpone paying back to Birdland International BV has received the product or customer to demonstrate that he has returned the product, whichever is the earlier.

7 The Website clearly time for the conclusion of the Agreement about whether to apply the right of withdrawal and stated any desired procedure.


1 Customer should payments to Birdland International BV to satisfy in accordance with the ordering process and possibly on the website indicated payment methods. Birdland International BV is free to choose which payment methods and this may also change from time to time. In case of payment after delivery Customer a payment term of 14 days starting on the day after delivery.

 Warranty and conformity

1 Birdland International BV guarantees that the products meet the agreement, the specifications mentioned in the offer, the reasonable requirements of reliability and / or usability and the existing legal provisions on the date of the conclusion of the agreement and / or government regulations. If specifically agreed, state Birdland International BV also ensures that the product is suitable for other than normal use.

2 A by Birdland International BV, manufacturer or importer does not affect the legal rights and claims that although the Customer under the Agreement and may invoke.

3 If the delivered product does not comply with the Agreement, Customer must then within a reasonable time after he has discovered the lack Birdland International BV thereof forthwith.

4 If Birdland International BV founded the complaint eight, after consultation with the relevant products Client repaired, replaced or refunded. The maximum compensation is equal to the price paid by Customer for the product. This product is appealing to any damages not in the way.


1 If customer has a complaint about a product (in accordance with Article concerning warranty and conformity) and / or other aspects of the services of Birdland International BV, he can call at Birdland International BV, by e-mail or post a complaint . See the contact information at the bottom of the Terms and Conditions.

2 Birdland International BV provides Customer as soon as possible, but in any case within 2 days of the receipt of the complaint, a response to his complaint. If it is not yet possible to give a substantive or final response, Birdland International BV within 2 days days after confirm receipt of the complaint and provide an indication of the period within which it expects to give a substantive or final response to the complaint Customer.

 Personal Information

Birdland International BV processes the personal data of Customer in accordance with the privacy statement published on the Website.

 Final Provisions

1 The Agreement shall be governed by Dutch law.

2 For as otherwise required by mandatory law, any disputes arising from the Agreement will be submitted to the competent Dutch court in the district where Birdland International BV.

3 If any provision of these Terms is found to be invalid, this will not affect the validity of the entire Terms and Conditions. The parties will in that case, replace (a) new provision (s) to establish, which as far as legally possible expresses the intent of the original provision.

4 "in writing" in these Terms and Conditions also mean communication by e-mail and fax, provided that the identity of the sender and the integrity of the mail adequately established.


If after reading these questions Terms, have complaints or concerns, please feel free to mail or e-mail contact us.


Birdland International BV

Ambachtsweg 14

3953BZ Maarsbergen

tel 0031 343 431 600

[email protected]

Commercial 1096079

VAT NL811029657B01